The terms 'We' and 'Us' are used in this document to refer to The Company who owns this website: Tomlin Developments Ltd, 196 Shobnall Street, Burton On Trent, Staffs DE14 2HN.
'You' means yourself, i.e. the person using this website. 'Third Party' means any other person or persons, corporation, company, entity or anyone not specifically mentioned in this document.
Limitation on Liability
Nothing in this legal disclaimer will:
(a) limit or exclude our liability for death or personal injury resulting from negligence;
(b) limit or exclude our liability for fraud or fraudulent misrepresentation;
(c) limit any of our liabilities in any way that is not permitted under applicable law; or
(d) exclude any of our liabilities that may not be excluded under applicable law.
In no event shall we be liable for any damages whatsoever - even if we have been previously advised of the possibility of such damages, whether in an action under contract, negligence or any other theory arising out of, or in connection with, the use or inability to use of any information or products made available from this website.
Any websites accessible via links from this site are beyond our control, therefore we cannot be held liable for any damages caused as a direct or indirect result of you or any third party accessing and / or interacting with any of those websites.
User Generated Content
As with all 'user generated content’ websites, individual users are responsible for the content of any of their own published information. We cannot control the actions of members of this website, especially once they have opened and commenced an external dialogue with other members, or anyone else. Nor can we possibly verify anything that users might publish, therefore any arrangements that might be made between members for the purposes of house and / or pet sitting, or any other service for that matter, are entirely the responsibility of those members themselves.
For the avoidance of doubt, any statements made by anyone using this website, and not least any of those persons’ actions, are completely beyond our control, so we cannot be held responsible or liable in any manner whatsoever for any consequences caused by the actions or inactions of any of this website’s members or visitors. If you do not agree to use the website on these terms, you should not use the website at all.
It is the responsibility of individual members of this website to take reasonable and sensible precautions to ensure that their own health, safety and financial interests are not jeopardised by their interaction with other website users.
If you were to ignore this warning, please remember that you have the opportunity to carefully reference and background check any person who communicates with you via this website, so you should ensure that you are completely happy to proceed with any house or pet sitting arrangement with any other person before you commit to doing so.
It is illegal to send abusive, threatening, racist or hate-inciting messages. It is also illegal to use our website for criminal and/or terrorist activities. If we are contacted by law enforcement agencies in respect of any alleged illegal activities, we will comply with them to the fullest extent.
Any information published on this website does NOT constitute advice and users should regard anything that they may read to be used as backround material for the basis of their own research. Members and / or visitors should make their own decisions as to how they should proceed with their interaction with this website and its other members.
For example, if one of our Frequently Asked Questions suggests that sitters should not consume any wine from a homeowner's cellar, this is merely highlighting the need for such an issue to be discussed between homeowner and sitter, it certainly does NOT suggest that there are any prescriptive rules laid down by the owners of this website that its members should act in a particular fashion when living in someone else's home.
For the avoidance of doubt, nothing whatsoever published on this site should be acted upon or assumed to be accurate without thorough research; the owners of this website are not performing the house sits nor offering assignments, the members are, therefore any action or inaction of any of this website's members is beyond the control of the website owners. Accordingly no liability can be accepted by this website's owners for anthing that may occur, or may not occur, as a result of this website being used.
As stated previously, the downloadable agreement document is a template provided by the owners of this website, which contains INFORMATION about factors to consider when homeowners and sitters are discussing arrangements between them. The availability and existence of the template is NOT intended to suggest any particular course of action by anyone, it is a helpful basis for initial informal discussions between sitters and homeowners. The document is NOT written by a legal professional, nor is there any implication that its contents have any basis in law. Accordingly, the use of the house sitters agreement template is entirely beyond our control, and no liability can be accepted for anything that might occur, or not occur as a result of its use by anyone downloading it.
Similarly the downoadable e-book "Successful House Sitting" is merely an expression of its author's opnions. Any information or content of the e-book should, once again, be regarded as the basis for the reader's research, nothing in it offers advice; accordingly no liability can be accepted by the author nor this website's owners for anything that might or might not occur as a result of any readers' actions.
We will take reasonable endeavours to provide our customers with excellent customer service. In the event of any dispute, please contact us and we will reply as soon as reasonably possible with our intended action in response to your complaint. If something goes wrong technically, we will happily refund your money if we are satisfied that any of our systems were at fault.
Anyone wishing to delete their account from our system can do so by requesting that from us via e-mail: support(at)housem8.com.
No refunds are paid for unused contact credits or subscription time, unless, as staed above, any technical issues have caused the account to be unusable, in which case a proportional refund of any fees paid will be made, at the company's discretion, from the date of the technical failure until the natural expiry of the contact credits or susbscription anniversary.
We do not store credit card details nor do we share customer details with any 3rd parties.
We will make reasonable efforts to ensure that our system allows users to access all the facilities for which our customers have paid electronically, within moments. However, no system is entirely fault-free, so if by the beginning of the following business day, your purchase has not enabled you to use and access the services for which you have paid, you should contact us via support ticket as soon as possible. If we cannot rectify the problem within a further 48 hours, you will be given a full refund via Paypal or Sagepay to the same account from which you paid.
There are no refunds payable for contact credits one they have been purchased, except in the case of the system failing technically as described immediately above. Likewise, once a subscription has been purchased, it can be cancelled at any time, but no refund will be given for unused subscription time or credits.
Revisions and Errata
The materials appearing on this web site could include technical, typographical, or photographic errors. We do not warrant that any of the materials on this web site are accurate, complete, or current. We may make changes to the materials contained on this website at any time without notice. We do not, however, make any commitment to update the materials.
Any claim relating to this web site shall be governed by the laws of the England and Wales and any disputes arising from the use of the site will be settled in the English courts.
All site design, text and graphics are © 20102 Tomlin Developments Limited. ALL RIGHTS RESERVED.
Permission is granted to electronically copy and to print hard copy portions of this site for the sole purpose of using the website for its intended purpose. Any other use of materials on this site, including reproduction for purposes other than those noted above, modification, distribution, or republication, without our prior written permission is strictly prohibited.
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