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Knowledge Base: Questions and Answers

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Knowledge Base Categories > Membership Issues > Why can't I see another members contact details?

Why can't I see another members contact details?

The idea is to keep members contact details anonymous until such time as they have communicated through the messaging system, or at least, until a sitter has made an application for an assignment. It's OK for sitters to put contact details if they like, but we discourage it for security and personal safety reasons.

We actively forbid homeowners from publishing contact details for security reasons, and their profiles have to be approved by the website administrator.

Anyone can see an owner's or a sitter's PUBLIC profile.

The public profile is the final part (5/5) of the profile pages that you fill in on the owner dashboard.


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