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Knowledge Base: Questions and Answers

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Knowledge Base Categories > Membership Issues

How to un-spam e-mails from housem8 Depending on your mail client, i.e. the software or browser-based interface that is used by your computer to access your e-mail messages, there are several ways to tell your mail server and / or your computer that messages from us are not spam. If any of the ins...

On joining as an owner or a house sitter or pet sitter, you should automatically receive a confirmation email to verify your e-mail address. 1) As soon as you have filled out the initial registration form, your assigned username should appear at the bottom of the screen. Please make a n...

The idea is to keep members contact details anonymous until such time as they have communicated through the messaging system, or at least, until a sitter has made an application for an assignment. It's OK for sitters to put contact details if they like, but we discourage it for security and personal...

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